FAQ

Frequently Asked Questions

We have compiled the most frequently asked and commonly asked questions and answers

 

As Golf Ice Cream, we have two factories in Turkey. Production takes place in a total of two factories, one in Bursa Akçalar and one in Kahramanmaraş Kılıklı.

All Golf Ice Cream products we offer for sale in Turkey are produced locally. Golf Ice Cream, which has been operating in Turkey for twenty-five years, contributes to the Turkish food sector and economy with the new products and categories it brings to the market.

As Golf Ice Cream, we have two factories in Turkey. One in Bursa Akçalar and
one in Kahramanmaraş Kılıklı, production takes place in a total of two factories
in total.

All Golf Ice Cream products we offer for sale in Turkey are produced locally.
Golf Ice Cream, which has been operating in Turkey for twenty-five years,
brings to the market new products and categories that contribute to the Turkish
food sector and economy.

For our Golf-branded domestic products, ice cream cone products have a shelf life of 540 days at -18°C, while other products have a shelf life of 1095 days at -18°C.

Golf Royal Gourmet Sorbet Pleasure (Bodrum Mandarin, Blackberry, Lamas Lemon) has vegan product status with V-Label Certification.

Golf Royal Gourmet Sorbet Pleasure (Bodrum Mandarin, Blackberry, Lamas Lemon) is gluten-free. For all other products, you may see the statement “may contain gluten” due to cross-contamination.

All our products sold throughout Turkey are suitable for halal consumption. Both our Bursa and Kahramanmaraş factories that produce our Golf brands are certified halal.

Ice cream produced under hygienic conditions cannot cause sore throat, inflammation, etc. According to experts, for ice cream to cause damage to your throat, it would only be possible if the oral cavity environment is also below zero degrees. The temperature of the ice cream you take into your mouth immediately rises by 4.8 degrees.

Ice cream is a food consumed throughout all seasons of the year both as a dessert on its own and alongside other desserts. Sweden is the second country after the USA in per capita annual ice cream consumption. In Sweden, where per capita consumption is 16 liters per year, the average temperature does not exceed 22 degrees even in August, the hottest month. (2016, MINISTRY OF FOOD, AGRICULTURE AND LIVESTOCK) Ice cream is a healthy and delicious food eaten year-round.

We do not use artificial sweeteners or preservative additives in our ice creams.

Yes, opened ice cream can spoil in the freezer. When air enters the ice cream, bacteria and other microorganisms can rapidly multiply and spoil the ice cream.

Maraşım ailesin Sade ürünlerimizin sütlü reçetesinde inek sütü, keçi sütü bulunmaktadır. Maraşım Antep Fıstığı-Sade 500 ml ürünümüzde İnek sütü %5 keçi sütü, Maraşım Çikolata-Sade 500 ml ürünlerimizde inek sütü, %5 keçi sütü bulunmaktadır.

Our products are manufactured in accordance with the ice cream notification and edible frozen products notification. You can find detailed contents and nutritional values in the ingredients section on the product packaging. We have products containing components such as fruits, almonds, hazelnuts, and pistachios according to their category. Our products contain natural colorants and do not contain preservatives.

Natura Gıda San. ve Tic. A.Ş. olarak 2001 yılında 0 yerli sermaye ile kurulmuş olan Golf Dondurma 2003 yılında Bursa fabrikasında,2014 yılında Kahramanmaraş fabrikasında üretime başlamış olup yirmi yıldır Türk tüketicisine kaliteli ve güvenilir ürünler sunmaktadır. Golf Maraşım, Golf Bravo, Golf Roko, Golf Royal Gourmet gibi değerli markalarımız, sadece Türkiye'de değil yurtdışında da beğenilerek tüketilmektedir. Kalitesi sizler tarafından da takdir edilen ürünlerimizin lezzeti Uluslararası Lezzet Enstitüsü tarafından da tescillenmiştir. Golf Maraşım ve Golf Roko ailesinin tüm ürünleri Üstün Lezzet Ödülüne layık görülmüştür. Sizler de ürünlerimizi gönül rahatlığıyla tüketebilirsiniz.

Dear Customer;

First of all, thank you for choosing our brand. Regarding your feedback,
our Customer Communication Center will contact you as soon as possible. For all kinds of information, suggestions, opinions and solution requests regarding our products
and services, you can quickly and easily get support by filling out the contact form on our
www.golfdondurma.com.tr website or by calling our communication center at 0850
222 46 53.
you can get.

GOLF Customer Communication Center

Golf Ice Cream, in 1998, was founded by German Schöller in Akçalar district of Bursa and entered the ice cream sector. The brand, which joined Yıldız Holding in 2003, continued its production with strong production infrastructure and innovative approach during this process. As of 2015, it separated from Yıldız Holding. Golf Ice Cream, operating under Natura Food Industry and Trade Inc., increases its domestic production capacity year by year.

As Golf Ice Cream, thanks to our wide distribution network, we
meet with our consumers throughout Turkey. Discount markets (BİM, ŞOK), national chain markets (Migros, Carrefour, Çağrı, Hakmar,
Özkuruşlar, Bizim Toptan, Gimsa, etc.), traditional channels and e-commerce platforms (Getir, Yemeksepeti,
Migros Sanal Market) and many other sales points carry our products.

The entire Golf Royal Gourmet product family is produced with geographically indicated raw materials. For example, local flavors such as Silifke Strawberry, Bursa Peach, and Bodrum Tangerine are sourced from certified origins and add regional richness to our products, while world-renowned gourmet raw materials such as Belgian Chocolate, Madagascar Vanilla, and Tartufo transform the Royal Gourmet series into a gourmet taste experience.

Yes, all products in the Golf Bravo series are coated with Belgian chocolate.

In addition to milk and dairy products, additives permitted under the applicable regulations are used in our products.

Our vegan products fall into the lactose-free category, but they have not yet been certified.

In accordance with our regulations, our products do not contain artificial flavors. However, permitted additives are used.

Bravo Black Mulberry, Royal Bodrum Tangerine, and Rocket Multivitamin are sorbets.

Süt oranı ile Golf Maraşım en çok süt içeren ürünümüzdür.

Bovine gelatin is used in some of our products.